Noise Pollution Complaint in Mumbai

Before complaining try to  take a photo/video of pandals and processions violating noise limits. Don’t forget to take a pic of their banner or name too.
Even if the Loud Speaker deadline has been extended upto 12 midnight for any festival, you can still complain about NOISE over 45 db at any time during the day or night, especially near silence zones like schools, hospitals, religious places and courts.

Complaints about Noise Pollution in Mumbai are taken very seriously by the Police. You do not need to give your name or any details except the offence being complained of. Complaints can be made on the numbers mentioned below:

  1. Mumbai Police SMS Service: 7738 133 133 / 7738 144 144Noise Pollution Complaint in Mumbai
    SMS your complaint, mentioning the exact location of noise, causes, consequences (if any), the exact time since the noise has been persisting and also some identification of the party or group causing the noise. Sometimes, within 10 – 15 minutes of sending the SMS you may receive a verification call from the Police Control Room to confirm the address and provide further details of the noise.
    The SMS numbers do NOT receive calls. You need to dial 100 if you do not receive a response for the SMS complaints.
    Eg: Painful noise being caused by fire crackers Opp. Churchgate Station (W) from 12:30 am till now. Windows are vibrating with the noise.
    Eg: Noisy marriage procession playing very loud music in a Residential Area at SSR Colony, Bandra (E) since 2 hours.

    Eg: Religious procession bursting loud crackers on the road. The procession is causing noise pollution and blocking north-bound traffic on P D’Mello Road, Carnac Bunder.
    Eg: Fire crackers being burst at Cuffe Parade (Sunset garden) playground  since 5 am.
    Eg: Very loud music being played outside ABC Hospital (Silence Zone) at Tardeo by a political party rally since the past 2 hours.
    This method of complaining will enable the complainant also to have a record of the complaint on their phone, at the same time the SMS is received at the Commissioner of Police’s office, which in turn directs the local police to take action.
  2. Mumbai Police Control Room: 100 or 1090
    Call 100 and mention the exact problem you are facing.
    Don’t forget to ask for a complaint number. You can use this Complaint Number to follow up by SMS or call. You do not need to give your name or identity.
  3. Contact the Local Asst. Commissioner of Police (ACP) to escalate a complaint:
    Search for the number by selecting your police station: https://mumbaipolice.maharashtra.gov.in/index.asp
    Provide your complaint number and details of the noise to the ACP Office.
  4. Contact the Zonal Deputy Commissioner of Police (DCP) to escalate a complaint not solved by the ACP Office:
    Search for the number by selecting your police station: https://mumbaipolice.maharashtra.gov.in/index.asp
    Provide your complaint number and details of the noise to the Zonal DCP Office.
  5. Mumbai Police Website Form: (Last checked on 15-Apr-2016) http://mumbaipolice.maharashtra.gov.in/complaint.asp
    An automated email will be sent to your account confirming receipt of your complaint.
  6. Maharashtra Pollution Control Board (For escalating Industrial noise pollution complaints)
    Fill in the form on their website: http://mpcb.gov.in/grievances/grievances.php
    or send a letter in writing to:
    Maharashtra Pollution Control Board,
    Kalpataru Point, 3rd and 4th floor,
    Opp. Cine Planet, Sion Circle,
    Mumbai-400 022.
    Telephone – 022-24020781 / 24014701 / 24010437
Please send us feedback about your complaint experience and which method worked best for you at info @ lawgic.info

Thanks to lawgic website for guidance. I had to complain twice by SMS but noise was stopped by wireless van.

— RRA (Mumbai, 22-July-2013)

Fire Crackers stopped by SMS Complaint 3 times to both SMS numbers.

— AVB (Colaba, Mumbai, 27-May-2013)

 

Why Complain? Should I not wait for the noise makers to stop?

You might have come to this page through a Google Search on Noise Pollution and may be affected by noise in your area. The fact that you had to come all the way here, shows that the noise is a nuisance which must be stopped at the earliest.

Waiting for the noise to stop is a good idea, if it is a momentary burst. But most of the time the noise problem is chronic.

The police is not going to get a dream about noise pollution in your area. They may also be hesitant to act on their own, but are waiting for an excuse to act against the offenders. That excuse maybe your complaint.

Everyone has a right to live peacefully, without any disturbance.

India maybe the only country in which noise goes unchecked, although we have strict laws on it. It is a contributory factor to so many youngsters migrating abroad to get away from this nonsense in our society.

Don’t Tolerate – Complain Now. Its simple!

Should I not wait for others to complain first? Why should I be the first one?

Others maybe thinking the same thing. More people complaining is the only way the police will react sooner in future.

Doesn’t the police have better things to bother about?

Let them decide that. You do your duty and let them do theirs.

They will definitely prioritize your complaint based on other complaints received at the same time.

A political party / religious group is making noise and having a long procession with loud music. I am scared to complain against them.

This is exactly why this article was written. Noise has no religion. It affects everyone.

In no religion, is the causing of public nuisance acceptable. Similarly, if any other religion were to make the same type of noise continuously, the others would not tolerate it. Hence, noise made by religious groups is to be treated with the same stick as any other noise.

The same goes for political parties. They are no more privileged than any other non-political group. You will also get a lot of support from other political parties, against their rivals. If they are identifying themselves as a political party, they should also be punished as a political party. Identify them clearly in your complaint. (Also remember not to vote for them in the next elections)

Remember, you do not need to give your name or address or any other details. If the police are suspecting mischief by you, they can approach a Senior Officer and trace your number. This should give them a good enough reason not to insist on any other details.

Benefits of complaining:

  • You will be silently thanked by numerous senior citizens, birds, animals, children, parents and authorities in the area, for stopping the noise. Imagine the number of paralysed senior citizens, stray dogs, infants and handicapped persons you will be helping.
  • In future the police may deny permissions to that group or party for organising a procession or event, due to previous complaints of public nuisance.
  • The group can be clearly identified as being a chronic problem in the area.
  • Fines and penalties can be levied on the offenders.
  • The complaint goes on record and will show up in future data (like RTI Applications) on Noise Pollution and will be useful for Activists in seeking a legal solution to the problem.
  • Your local police will be more vigilant and may act on their own in future, if they see multiple citizens actively complaining.
  • The noise makers will be more sensitive when they know that others are being aggrieved by their acts. If they still continue then they are deliberately doing it and should be punished severely.

I read many comments about activists targeting only certain religious festivals or certain religious places? What about other religions causing noise?

Noise is universal.

Exactly like terrorism, Noise knows no religion. Noise will affect a Hindu, Muslim, Christian, Sikh, Parsi, Buddhist, Jain and even an Atheist, in the same way and in the same proportion.

Noise will have disastrous effects on a Shiv Sena worker, as much as it will be a pain for a Congress worker or BJP loyalist. All political party workers will be as much affected by the fire crackers as their rivals. Maharashtrians, Gujaratis, North Indians are all affected equally.

But still, if you feel that a certain religious building or group is making noise and it needs to stop, PLEASE COMPLAIN ABOUT IT. The cops will not ask you for your religious or political affiliation when registering your complaint. Neither will the court.

Important Rules and Case Laws on Noise:

  • Church Of God (Full Gospel) in India versus KKR Majestic Colony Welfare Association and Others (30-Aug-2000 Supreme Court of India)

    …..no religion prescribes or preaches that prayers are required to be performed through voice amplifiers or by beating of drums…..

  • Birangana Religious Society v. Orissa, 1996 100 Cal WN 617
  • P A Jacob v. S. V. Kottayam, AIR 1993 Ker 1
  • Sayeed Maqsood Ali v The State of M.P.

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Noise Pollution Complaint in Mumbai
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How to complain about Noise Pollution in Mumbai
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36 thoughts on “Noise Pollution Complaint in Mumbai

  1. Pingback: Lawgic » Buying fire crackers in Mumbai? Read this first

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  3. srimaya mahapatra

    Dear Team Lawgic!
    I am extremely thankful for the information posted in your website. After going through the FAQs I could relate the state of mind of many including me, who want to have a peaceful life with dignity and full rights that a citizen of India should have. We all deserve a no nonsense simple day whether its on the roads while driving or in our homes while spending valuable time with family or in the places we visit; like temples or malls or hill stations or beach etc. Unfortunately in our country the rate of crimes not acted upon is way higher then the ones brought to justice to get completely uprooted. Sadly because of that most of us including me have lost faith NOT in the law but in the very implementers & maintainers of it. “No one is above the law” I always thought this gives immense power to the implementer and maintainer but its not the reality as I believe greed and fear has been swallowing them than courage and integrity! I have a family and I am scared for their safety if I complain against so many law breakers. I have experienced shockingly less help from police men on the streets of Mumbai when it comes to crimes like rash driving or noise pollution. But I can’t be a silent spectator and mute to nonsense forever. I must do something without compromising the safety of my family. Your article helps tremendously! Please spread the awareness through social media as the young and the restless spends a lot of time there… they need to know!

  4. Madhavi Anuj Dubey

    Hi,

    I was searching a number or email id to complain regarding noise pollution caused due to a loudspeaker in masjid next to my plot..I live in Kurla so there are many mosque in our area..
    it was always disturbing but the new masjid is just next wall and the sound is too much..
    I was looking for basic information like does a masjid require a permission for loud speaker and is there a set Decibel levels which they should follow. Because being this a religious thing one cannot stop this but at least something can be done to control so that other may not have problem due to this…

  5. admin Post author

    The article contains all the information that you need to complain. Yes, there are guidelines for speakers on religious buildings, because the area around a religious structure is marked as a silence zone.

  6. Kavitha

    I live in a society. The owner of the house above is demolishing walls and redoing the place. The noise is absolutely unbearable – they use some kind of machines. We are basically driven out of our homes till the work is done for the day. Owner claims to have taken all permissions. What can I do in this case? Today my mother underwent surgery and I had to put her up in a hotel bcos the noise in the house is unbearable! Please advise.

  7. admin Post author

    Send them a letter in writing explaining this. Else, you can file a complaint with the cops.

  8. Kavitha

    Hi I did file a complaint with the cops but they basically said they can do nothing once the society has given permissions. They created a whole charade of calling up the owner of the house where the noise was coming from but basically yes-sired them and gave them the confidence to make more noise. What is my recourse? The noise is unbearable.

  9. RAVINDRA RATHO

    mi Ravindra Rathod takrar karat aahe ki me rahanar ghatla village,chembur ,mumbai-400071.govandi police station .mazya ghara samor gaondevi maidan aahe thethe nehami cricketchya mathces chalu astaat.thethe itka loud-speakercha aavaz yet asto ki aamchya gharache darvaze,khidkya che kancha futata ki kay aase vatate.cricketchya matches bharvane ha ek tyancha dhanda zalela aahe.match zyalya nantar tya paishani tyanci parti chalu aste.te ek prakare dukancha kholun bastat.tyanchya aasha vaganyane aamchya mulanche nuksan hot aahe.aamchi mule aata.baravit ,eng.la aahet.tyani crkicket khelave parantu loud speakar nasava.

  10. RAVINDRA RATHO

    Mi Ravindra Rathod,rahanar- ghatla village chembur,govandi police station,mumbai-400071.Mi aapnas punha ekda vinanti karit aahe ki gaon devi maidan yethe honyara cricket matches var bandhan ghalave. thehte matches chalu astana loud-speakercha aavaz itka motha asto ki yethil aamchya mulanche shikshanache khupach nuksan hot aahe.aamhi 100 naumbervar takrar keli asta police yetat aani done minitat nighun jatat.aamchi jashi mule aahet tashi tumchi sudha mule shikat aahet pratek palakana mulanchya bhavishanchi chinta aste.mazi aapnas manapasun vinanti aahe ki aapan loud speaker banda karava .Tyani crikcet khelave parantu loud-speakar banda karave.cricket ha tyanca dhandha zalela aahe.jp yeto to cricket bharvatat aani paise kamavatat.nantar ratri daruchya parti karatat.He spardhache (shikshanche) yug aahe.MI aapnas punha ekda vinanti karato ki aamchya mulanche nuksan karnaryas shiksha karavi.Tyavar aala ghalava.aapla mitra Ravindra Rathod.Hyach aapan sahanbhutipurvak vichar karava.Swathachi mule dolya samor dharavi.

  11. Janata Janardhan

    Thanks for the informative article. Could you please let us know what the law is as it pertains to carrying out of construction or civil work at night?

    The residents of the flat above us have been carrying out extensive renovations, which results in the pounding of hammers on the floor and walls for several hours at a stretch. The activity continues into the evening time as well, past 8 pm. Is there some sort of a deadline beyond which construction work inside a flat is not permitted? Thanks.

  12. A D'Souza

    we Staying just couple of meters from supermarket at ground floor of a residential building; the AC of the supermarket is making noise of more than 70dB & this is located in an silence Zone as school is on the opposite side of the road; So if a complaint is to filed is it against the Society Secretary in which the supermarket is located or the store incharge or both

  13. omkar

    hi there is construction work going on for a private residential complex right opposite my building in mulund,it is still going on at 12.30 in the night and causing a lot of noise,is it legally allowed??would i be in the wrong if i complained?

  14. Arunkumar Birajdar

    Thanks for this Information. I acted against the dhol taasha noise based on this information. It was magically worked in this case. After compalining by sms and web based complain system, Noise stopped withing 30 Mins flat. I congratu;late Mumbai Police for caring my complain. However Local Police insisting me to come to p[olice station and give written complain. I said that what is the guarantee of my identity protection and moreover I have complained Online with ll details and I also got complain number. Now is it necessary again to go to local police station and give written complain again??

    Please guide on this issue once please???

    Arunkumar

  15. admin Post author

    You can definitely complain at the Police Station. If you are revealing your identity, then ensure that the offenders identity and place of residence or office is also stated in the complaint. Police also need some credible complaint to base their action on. If you feel that your complaint maybe improperly noted, you yourself can draft a complaint letter and give it at the police station and get an acknowledgement on a copy of the letter.

  16. Urjita

    Thanks for the information.Last nite there were bhajans sung in my vicinity from 12am onwards.After reading your article I sent sms but no action was taken for next 45mins.Then I called 100 and the noise was shut in 15 mins.

  17. SAMEER MARATHE

    DEAR SIR/MADAM,
    I WOULD LIKE TO BRING TO YOUR NOTICE THAT EVERY YEAR I GO AND COMPLAIN THE OFFICIALS ABOUT THE LOUD SPEAKERS WHICH GO ON TILL 4 AM DURING THE NAVRATRI FESTIVAL IN M.B.ESTATE AND SUMAN COMPLEX – VIRAR WEST-MUMBAI, BUT NOBODY TAKES ANY ACTION REGARDLESS THE GOVERNMENTS LAW.
    THIS IS A VERY KIND REQUEST TO YOU TO PLEASE TAKE SOME ACTION THIS YEAR AND ORDER EACH AND EVERY NAVRATRI ORGANISERS TO SWITCH OFF THE LIGHTS AND SHUT DOWN THERE LOUD SPEAKERS AFTER THE LEGAL TIME PASSED BY THE GOVERNMENT.

  18. K.S.Nayak

    Sir,
    please see that Chembur gymkhana does not continue noisy programmes in the cricket ground which has been leased to them for promoting cricket.What they do is what Khar gymkhana Mumbai which was prosecuted and convicted by Mumbai High Court.Despite complaints to police and municipality every day,the Gymkhana seem to be immuned and nobody intervenes.Please stop this harassment of senior residents from day and night harassment.Please acknowledge and stop this illegal and misuse of grounds for commercial activities

  19. Anshula

    Thanks to the information on your website, I was able to complain to the Mumbai police, who called back and have assured action against the perpetrators.

  20. Rajnish Dhall

    Thanks as well for the information on your website. I have made a complaint to the Mumbai police, who called back and have assured action.

  21. Jennifer

    Hi
    1.I stay in powai. Near by construction of building going on for past 3 months, till now only foundation is being dug, a big tower is going to come up.its unbearable as whole day stone cuttiing machine sound comes.it seems my Windows will break.it’s just the starting,I wonder how will we live for next 3 /4 yrs till building is built.all my Windows and doors have to be kept closed coz of this.

    2. in the society I’m staying for past 11 yrs,suddenly they using sticks with iron to make loud sound throughout the day to keep street dogs away.it’s extremely irritating.

    3. Near by a ground is given on rent for various functions or completions or school functions or navratri.they use unbearable loud sounds .even after shutting all my doors and windows, the sound is unbearable .

    Can complaint made for the above problems?

  22. Jvalant Sampat

    Hi

    I have done most of this. I stay at Matunga (E) on Bhaudaji Road. Right next to my building is a marriage hall – Narayan Samji Wadi. I have written to the Maharashtra Pollution Control Board at Sion. They directed me to the Police Station. The cops come – sometimes they stop the baraat in the residential area and sometimes they take money and go away. I went and met the trustees of the Wadi who told me they can’t stop people from playing loud music on the streets. I am at my wits’ end. Please let me know if there is a permanent solution.

  23. Xyz

    I have once complained about loud music by calling on100.
    To my surprise the police came and shared my number which they obtained from police control room with exactly the noise polluters who called me to threaten about the complaint I made against them.
    And we call Mumbai police as one of the best !!!

  24. Ralp

    I tried calling local police station then called 100 number then sent SMS. But the noise didn’t stop. Didn’t can to know that the person was a local politician.

  25. Asmita Nilesh Jagtap

    Hi I stay at Worli B.D.D. CHAWL, every year Dr Ambedkar jayati getting celebrated here for 3 days all these days are worst days in our life. This year it is getting celebrated for 7 days. yesterday night DJ and all sound system was on till 5 am in morning. Since 2.30 I was dialing 100 for complaint police took my complaint but there is no action. At 3.30 I called worli police station but also no one takes action against the same. D N workrikar marg is having 10-12 chawls and every chawl has there own DJ sound system. We can not even talk normaly at our home. Every building has competition with another building. Specially building no 86,87,88,89,92,93,94,95,96,97, 98 and 99. Situation become worst during last day. Can somebody pls pls help us.

  26. admin Post author

    Take the complaint No. from 100 and submit a letter to the local police station.
    Contact Sr.P.I. Vinay Pandharinath Kulkarni at Worli police station, Dr. A. B. Road, Mumbai – 400 030
    Telephone Nos. : 24930388, 24939352.
    If not resolved, then contact ACP of Worli Division (24955626).
    If ACP has not taken action complain to DCP Zone 3 (23700608).

  27. K.S.Nayak and thousand Othere

    The Chembur gymkhana which is located on 18 the Road,Chembur,is immune to any law,rules,regulation and even courts mendate.Merrily it uses the grounds for all commercial purposes almost 24 hours.An event is preceded and succeeded by installation and dis mantling.No complaints to any official or department is silenced by gymkhana officials.How and why,only they know.The ground us leased for almost free fees and every programme nets lakhs.How much they have amassed,only the officials know.Till the gymkhana is silenced,the harassment of thousands of residents will continue and they are deprived of their basic right to sleep.This is India where money only speaks.We gave learnt it in IPL embroglio.Please respond .God bless Bharat.

  28. Adwait Gogate

    Firstly would like to thank you for such a useful information. I live in a suburb of Thane. The neighbouring apartment residents(kids as well as adults) play different games till late night causing a lot of noise. I told them couple of times to reduce their volume but was of no use. Once lodged a complaint in Police Station but not sure whether police arrived at the scene or not. Also I am the only one in the neighbourhood who has taken initiative to speak about it till now which I find it very surprising. All I need after a hard day at work and 4 hours of travelling is sound sleep, nothing else. Because of this nuisance I can hardly sleep for 6 hours. I would really appreciate your suggestion on my problem.

  29. B R Venkatesh

    Just wanted to know – till what time a repair work at home can go on. The granite cutting, Hammering of nails all these noises are too irritating.

    Request your input.

  30. Ashok

    I stay in Chickoowadi, Borivali West. The Area comes under R Central Ward. I went through the list available in your web site. Unfortunately, The Name of R Central Ward is missing from ” The List of Silence Zones”. Please add the same.
    This is about Noise near a road junction in Chikoowadi, where “Phoenix Hospital” is located.
    The morning starts with screeching sounds of brakes by School Buses, Trucks. Then it is from high pitched exhaust sounds from silencer non-effective or totally removed. of auto rickshaws. Horns, various sounds, from bikes, cars, tempos, – you name it – are at an interval of every Second. Added to that is the sounds generated by Piling Machines for new multi storied buildings coming up.
    Daily, atleast 10-15 times some bikers speed up with their exhaust silencer non-effective or totally removed.
    Day by day its increasing. Adding to that, there is a new hall coming up for marriages.

  31. Rajendra

    A school got constructed near my home before some year. Initially there was very discipline but now a days there is no discipline and students are shouting and making the noise whole day. At the time of intervals there noise is terrible. I have given the writing request to school princopal but they have not taken taken any action on it. They also use loudspeaker through out the day for various announcement.
    Please convey me the solution on this..

  32. Rajendra

    A school got constructed near my home before some year. Initially there was very discipline but now a days there is no discipline and students are shouting and making the noise whole day. At the time of intervals there noise is terrible. I have given the writing request to school principal but they have not taken taken any action on it. They also use loudspeaker through out the day for various announcement.
    Please convey me the solution on this..

  33. Amit Gupta

    Any special permission is given by the police for playing music after 10 clock because my neighbour is always say we have taken the permission. please let me know

  34. admin Post author

    15 days of the year, the State Government, by a written notification can extend the deadline from 10 pm to 12pm. 5 days are allocated for the Ganpati visarjan. However, the noise level in db cannot be violated at any time.

  35. Seema Vajpeyi

    I sat in Mulund (West ) Mumbai and since there’s an fire exit on the same floor I stay, some women are using the premise to practice dandiya which starts at 9 – 9.30 pm and goes on till 11 pm. Infact the music, their conversation with each other and the clapping’s are around 120 – 130 db. The secretary of the society doesn’t seem to be doing something on the issue. These has been going on for the last three years and everybody seems to be scared to open their mouth. When I tried talking to one of the committee members he said that you stay on rental hence your concerns shall go unheard. But there noise and nuisance are beyond the tolearble levels.Kindly advice

  36. admin Post author

    Call up the Police and complain. This amounts to Private Nuisance. Try and get as many other residents to cooperate with you.

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